Terms & Conditions

The terms ‘Whizzkidz,’ ‘us,’ or ‘we’ denote the owner of the website, with its registered office located at 10 Jalan Kilang Timor, #03-01B, Singapore 159306. The term ‘you’ pertains to the user or viewer of our website.

Your utilization of this website is contingent upon the following terms:

1. The content on the pages of this website serves as general information for your use and is subject to change without prior notice.
2. Neither we nor any third parties provide a warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this website for any specific purpose. You acknowledge the possibility of inaccuracies or errors, and we disclaim liability to the fullest extent permitted by law.
3. Your use of the information or materials on this website is entirely at your own risk, and we shall not be liable. It is your responsibility to ensure that any products, services, or information obtained through this website meet your specific requirements.
4. The material on this website is owned by or licensed to us and includes design, layout, look, appearance, and graphics. Reproduction is prohibited except in accordance with the copyright notice, which forms part of these terms and conditions.
5. Unauthorized use of this website may lead to a claim for damages and/or be a criminal offense.
6. Periodically, this website may contain links to other websites for your convenience. These links do not signify our endorsement of the website(s), and we disclaim responsibility for the content of linked website(s).
7. The use of this website and its terms is governed by the laws of Singapore. Any claim related to the use of the website shall be heard by Singapore Courts.

Refunds/Cancellations Policy:

– Cancellation: A full refund or no charge will be imposed if written notice is provided no later than 14 days before the service’s commencement. If notice is received within 14 days, no refund or full cost will be imposed.
– Postponement: At least 7 calendar days’ advance notice is required for no penalties.
– Products: Issues must be reported within 14 days of purchase for a case-by-case refund or replacement. No refund will be given for issues reported after 14 days. Please check products upon receipt to ensure satisfaction.

Camps:

– Camps are subject to minimum registration and may be canceled up to 14 days before the start, with a full refund if there are insufficient sign-ups.

Vouchers/Promotions/Discounts Policy:

– Valid only for Birthday parties and Holiday camps, unless stated otherwise.
– Use one voucher/promotion at a time; multiple discounts cannot be combined.
– Unless stated, all voucher codes/promotions/discounts are valid for one year from the date of giveaway.

Please be informed that photographs and videos may be captured during camps, parties, and after-school clubs for marketing purposes. In accordance with our commitment to privacy and compliance with the Personal Data Protection Act (PDPA) policies, if you prefer not to have your child’s images used, kindly contact us at info@whizzkidz.com.sg.

Data Protection:

1. **Data Collection:** We collect only essential information required for the intended purpose, and we ensure that your consent is obtained for processing.

2. **Usage:** Your data is used solely for the purpose for which it was collected, and we do not share it with third parties without your explicit consent.

3. **Security Measures:** Rigorous security measures are in place to protect your data from unauthorized access, disclosure, alteration, and destruction.

4. **Data Access:** You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [Your Contact Information].

5. **Data Retention:** We retain your information only for as long as necessary to fulfill the purposes outlined in our policy or as required by law.

6. **Cookies:** Our website may use cookies for a better user experience. You can manage cookie preferences through your browser settings.

**Contact Us:**

If you have any questions or concerns about our Data Protection Policy, please reach out to us at info@whizzkidz.com.sg

Thank you for entrusting us with your data.