Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Whizzkidz Pte Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Whizzkidz’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 10 Jalan Kilang Timor, #03-01B  Singapore 159306. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Use of this website and these terms are governed by the laws of Singapore. Any claim relating to use of the website shall be heard by Singapore Courts.

REFUNDS/CANCELLATIONS POLICY:

For cancellation: If you provide written notice no later than 14 days prior to the start of the service, confirming cancellation of the service, a full-refund/no-charge will be imposed. If notice is received within 14 days of the service no-refund/full cost will be imposed.
For Postponement, at least give us 7 calendar days advance notice for no penalties.

For products purchased, if there are any issues with the product, please contact support@whizzkidz.com.sg and detail the issues within 14 days of purchase, we will refund or replace on a case by case basis.  If you contact us with issues after 14 days of purchase no refund will be given.  Please check your product as soon as it is received to ensure everything is as expected.

Camps will be subject to minimum registration and may be cancelled at any time not later than 14 days prior to the start of the camp. Should camps be cancelled by us due to insufficient sign ups, a full refund will be issued.

VOUCHERS/PROMOTIONS/DISCOUNTS POLICY:

  • Vouchers/Promotions/Discounts are valid only for Birthday parties and Holiday camps unless stated otherwise.
  • You are only entitled to use one voucher / one promotion at a time. The discounts can not be added on (e.g. 5% (one discount) + 10% (another discount) is not allowed)
  • Unless stated, all voucher codes/promotions/discounts are valid for one year from the date of giveaway

DATA PROTECTION

  • Please refer to this document for our Data Protection Notice